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When We Are Closed

An out-of-hours service to cover medical emergencies is available to patients and should be used only when the practice is closed.

Please telephone NHS 111. When the surgery is closed a recorded message will direct you to the Out of Hours service.

The out-of-hours service is located at:

Whipps Cross University Hospital, Leytonstone, E11 1NR

Telephone: 0845 0750494

  • Many common illnesses such as coughs and colds can be easily treated by visiting your local pharmacist, who can offer advice on how to look after yourself with rest and over the counter treatments.

  • If urgent, call the free NHS 111 number - a trained adviser will offer advice over the phone. If you need to be seen, they will be able to direct you to the best service for you to receive care. This service is available 24 hours a day, seven days a week and is available via the British Sign Language (BSL) interpreter. Visit for more information.

  • For immediate, life-threatening emergencies, call 999.

Download the Choose Well information leaflet HERE - Please note that Oliver Road Polyclinic is now closed

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Weekend and Evening Appointments:

People living in Waltham Forest are now able to make an appointment to see a GP in the evenings and at weekends. 

Weekday evenings

GP evening appointments will be available Monday to Friday from 6.30pm to 9.30pm.

Evening appointments will take place at a GP practice in Leytonstone.

Appointments can only be booked by calling 020 8519 3999.


GP weekend appointments will be available Saturday and Sunday from 8am to 8pm.

GP appointments are available at three locations –

                              Saturday                Sunday

Chingford              10am - 4pm            Closed

Leytonstone          10am - 4pm            Closed

Walthamstow        8am - 8pm              8am - 8pm

Appointments can only be booked by calling 020 8519 3999.

Booking line hours:   Monday to Friday              12pm – 8pm

Saturday to Sunday           8am – 6pm

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website